User Manual Samsung Cdlp 350n Xaa e - [PDF Document] (2024)

  • You can read the recommendations in the user guide, thetechnical guide or the installation guide for SAMSUNGCLP-350N-XAA.You'll find the answers to all your questions on theSAMSUNG CLP-350N-XAA in the user manual (information,specifications,safety advice, size, accessories, etc.). Detailedinstructions for use are in the User's Guide.

    User manual SAMSUNG CLP-350N-XAAUser guide SAMSUNGCLP-350N-XAA

    Operating instructions SAMSUNG CLP-350N-XAAInstructions for useSAMSUNG CLP-350N-XAAInstruction manual SAMSUNG CLP-350N-XAA

    SAMSUNG CLP-350N-XAA complete User Manual (full andillustratedversion) is here :

  • Manual abstract:

    All rights reserved. This user's guide is provided forinformation purposes only. All information included herein issubject to change without notice. SamsungElectronics is notresponsible for any changes, direct or indirect damages, arisingfrom or related to use of this user's guide. CLP-350N is modelnames ofSamsung Electronics Co., Ltd. Samsung and Samsung logo aretrademarks of Samsung Electronics Co., Ltd. PCL and PCL 6 aretrademarks of Hewlett-

    Packard company. Microsoft, Windows and Windows Vista are eitherregistered trademarks or trademarks of Microsoft Corporation.PostScript 3 is a trademark of Adobe System, Inc. UFST andMicroTypeTM are registered trademarks of Monotype Imaging Inc.TrueType, LaserWriterand Macintosh are trademarks of AppleComputer, Inc. All other brand or product names are trademarks oftheir respective companies or organizations.CONTACT SAMSUNGWORLDWIDE If you have any comments or questions regarding Samsungproducts, contact the Samsung customer care center.CountryARGENTINE AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHILE CHINACOLOMBIA COSTA RICA CZECH REPUBLIC DENMARKECUADOR EL SALVADORESTONIA KAZAHSTAN KYRGYZSTAN FINLAND FRANCE GERMANY GUATEMALA HONGKONG HUNGARY INDIAINDONESIA ITALIA JAMAICA JAPAN LATVIA CustomerCare Center 0800-333-3733 1300 362 603 0800-SAMSUNG (726-7864) 0032(0)2 201 24 180800-124-421 4004-0000 1-800-SAMSUNG (7267864)800-726-7864 (SAMSUNG) 800-810-5858 010- 6475 1880 01-8000-112-1120-800-507-7267 Web



    E U.K U.S.A. UKRAINE UZBEKISTAN VENEZUELA VIETNAM Customer CareCenter 8-800-77777 0035 (0)2 261 03 710 1800-88-999901-800-SAMSUNG(7267864) 0900 20 200 88 ( 0,10/min) 0800SAMSUNG(726-7864) 815-56480 800-7267 1800-10-SAMSUNG (7267864) 0 801 801 881022-607-93-3380 8 200 128 1-800-682-3180 1-800-751-2676 0818 717 1008-800-555-55-55 1800-SAMSUNG (7267864) 0800-SAMSUNG (726786)0860726 7864 (SAMSUNG) 902 10 11 30 0771-400 200 0800-72678640800-329-999 1800-29-3232 02-689-3232 1-800-7267-864 444 77 11800-SAMSUNG

    (7267864) 0870 SAMSUNG (7267864) 1-800-SAMSUNG (7267864)8-800-502-0000 8-800-120-0400 0-800-100-5303 1 800 588 889



    com/th www. 844 000 Distributor pro Ceskou republiku : Samsung Zrt.,ceska organizacn slozka Vyskocilova 4, 14000 Praha 4 70 70 19

    70 1-800-10-7267 800-6225 800-7267 8-10-800-500-55-50000-800-500-55-500 030-6227 515 3260 SAMSUNG or 08 25 08 65 65 (0,15/min) 01805 -121213 ( 0,14/min) 1-800-299-0013 3698 469806-80-SAMSUNG (7267864) 3030 8282 1800 110011 0800-112-8888800-SAMSUNG(7267864) 800-048989

    1-800-234-7267 0120-327-527 800-7267 www. CONTENTS About this user's guide .i Finding moreinformation .i Safety andRegulatory Information ii 1.

  • Introduction Special features 1.1 Machine overview . 1.2 Controlpanel overview 1.3 Understanding the Control Panel 1.4 LEDs . 1.4Stop button . 1.4 2.Software overview Supplied software 2.1 Printerdriver features 2.1 System requirements 2.2 3. Getting StartedSetting up the hardware 3.

    1 Setting up the network 3.1 Supported operating systems . 3.2Using SetIP program . 3.2 Installing the software . 3.3 Altitudeadjustment 3.4 4. Selecting and loading print media Selecting printmedia . 4.1 Guidelines for selecting and storing

    print media . 4.1 Specifications on print media 4.2 Guidelinesfor special print media .

    4.3 Verifying the output location 4.4 Loading paper . 4.4 In thetray 4.4 Using manual feed mode 4.7 Printing on special printmaterials . 4.7 Printing onenvelopes . 4.

    7 Printing on labels 4.8 Printing on transparencies 4.8 Printingon preprinted paper . 4.9 Printing on card stock or custom-sizedmaterials .4.9 Setting the paper size and type . 4.10 5. Basicprinting Printing a document 5.

    1 Canceling a print job . 5.1 6. Maintenance Printing a machineconfiguration report 6.1 Cleaning your machine . 6.1 Cleaning theoutside . 6.1 Cleaning theinside . 6.

    1 Maintaining the cartridge . 6.3 Toner cartridge storage 6.3Expected cartridge life 6.3 Redistributing toner . 6.3 Replacingthe toner cartridge 6.4Replacing the Imaging Unit . 6.5 Replacingthe Waste Toner Container 6.

    7 Maintenance Parts 6.8 Managing your machine from the website6.8 7. Troubleshooting Tips for avoiding paper jams . 7.1 Clearingpaper jams 7.1 In the tray 1 . 7.1 In the optional tray 7.3 Solvingother problems .

    7.4 Paper feeding problems 7.4 Printing problems 7.4 Printingquality problems 7.6 Common Windows problems 7.8 Common PostScriptproblems 7.9Common Linux problems 7.9 Common Macintosh problems7.10 8. Ordering supplies and accessories Supplies 8.

    1 Accessories . 8.1 How to purchase . 8.1 9. Installingaccessories Precautions to take when installing accessories . 9.1Installing a memory module 9.1Activating the added memory in the PSprinter properties . 9.

    2 10. Specifications 11. Glossary Index About this user's guideThis user's guide provides information about basic understanding ofthe machine as well asdetailed explanation on each step during theactual usage. Both novice users and professional users can refer tothis guide for installing and using the

    machine. This explanation is mainly based on the MicrosoftWindows operating system.Some terms in this guide are usedinterchangeably, as below. Document is synonymous with original.Paper is synonymous with media, or print media.

    The model name such as CLP-3xx Series is synonymous with themachine. The following table offers the conventions of thisguide.Convention Bold Description Used for texts on the display oractual prints on the machine. Used to provide additionalinformation or detailed specification ofthe machine function andfeature. Used to give users information to protect the machine frompossible mechanical damage or malfunction. Used to providemoredetailed information on certain words or a phrase. Used to guideusers to the reference page for the additional detailedinformation. Start ExampleFinding more information You can findinformation for setting up and using your machine from thefollowing resources, either as a print-out or onscreen.QuickInstall Guide Provides information on setting up your machine andthis requires that you follow the instructions in the guide toprepare the machine.Online User's Guide Note Note The date formatmay differ from country to country. Provides you with step-by-stepinstructions for using your machine's fullfeatures, and containsinformation for maintaining your machine, troubleshooting, andinstalling accessories. This user's guide also contains Softwaresectionto provide you with information on how to print documentswith your machine in various operating systems, and how to use theincluded software utilities.

    Note You can access the user's guide in other languages from theManual folder on the printer software CD.

  • Printer Driver Help Provides you with help information onprinter driver properties and instructions for setting up theproperties for printing. To access aprinter driver help screen,click Help from the printer properties dialog box. Caution CautionDo not touch the green underside of the toner cartridge. a.

    pages per minute Footnote (See page 1.1 for more information)(See page 1.1 for more information) Samsung website If you haveInternet access, you can gethelp, support, printer drivers,manuals, and order information from the Samsung website,

    i Safety and Regulatory Information Important Precautions andSafety Information When using this machine, these basic safetyprecautions should always befollowed to reduce risk of fire,electric shock, and injury to people: 1 2 3 4 Read and understandall instructions. Use common sense whenever operatingelectricalappliances. Follow all warnings and instructions marked on themachine and in the literature accompanying the machine. If anoperating

    instruction appears to conflict with safety information, heedthe safety information. You may have misunderstood the operatinginstruction.If you cannot resolve the conflict, contact your salesor service representative for assistance. Unplug the machine fromthe AC wall socket before cleaning. Do

    not use liquid or aerosol cleaners. Use only a damp cloth forcleaning. Do not place the machine on an unstable cart, stand ortable.It may fall, causing serious damage. Your machine shouldnever be placed on, near or over a radiator, heater, airconditioner or ventilation duct. Do notallow anything to rest onthe power cable. Do not locate your machine where the cords will beabused by persons walking on them. Do not overload wall

    outlets and extension cords. This can diminish performance, andmay result in the risk of fire or electric shock. require extensivework by a qualified servicetechnician to restore the machine tonormal operation. 15 Avoid using this machine during a lightningstorm. There may be a remote risk of electric shock

    from lightning. If possible, unplug the AC power for theduration of the lightning storm.

    16 If you continuously print multiple pages, the surface of theoutput tray may become hot. Be careful not to touch the surface,and keep children away fromthe surface. 17 The Power cord suppliedwith your machine should be used for safe operation. If you areusing a cord which is longer than 2 m with 110 Vmachine, then itshould be 16 AWG1 or bigger. 18 SAVE THESE INSTRUCTIONS.Environmental and Safety Consideration Laser Safety StatementTheprinter is certified in the U.S. to conform to the requirementsof DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laserproducts, and elsewhere, is

    certified as a Class I laser product conforming to therequirements of IEC 825. Class I laser products are not consideredto be hazardous. The laser systemand printer are designed so thereis never any human access to laser radiation above a Class I levelduring normal operation, user maintenance, or

    prescribed service condition.5 6 7 8 9 Warning Never operate orservice the printer with the protective cover removed fromLaser/Scanner assembly. The reflected beam, although

    invisible, can damage your eyes. 10 Do not allow pets to chew onthe AC power or PC interface cords. 11 Never push objects of anykind into the machinethrough case or cabinet openings. They maytouch dangerous voltage points, creating a risk of fire orshock.

    Never spill liquid of any kind onto or into the machine. 12 Toreduce the risk of electric shock, do not disassemble the machine.Take it to a qualified servicetechnician when repair work isrequired. Opening or removing covers may expose you to dangerousvoltages or other risks. Incorrect reassembly could cause

    electric shock when the unit is subsequently used.13 Unplug themachine from the PC and AC wall outlet, and refer servicing toqualified service personnel under the following conditions: Whenany part of

    the power cord, plug, or connecting cable is damaged orfrayed.

  • If liquid has been spilled into the machine. If the machine hasbeen exposed to rain or water. If the machine does not operateproperly after instructionshave been followed. If the machine hasbeen dropped, or the cabinet appears damaged. If the machineexhibits a sudden and distinct change in

    performance. 14 Adjust only those controls covered by theoperating instructions. Improper adjustment of other controls mayresult in damage, and may 1AWG: American Wire Gauge ii When usingthis product, these basic safety precautions should always befollowed to reduce risk of fire, electric shock, andinjury topersons: Correct Disposal of This Product (Waste Electrical &Electronic Equipment) (Applicable in the European Union and otherEuropean

    countries with separate collection systems) This marking shownon the product or its literature, indicates that it should not bedisposed with other householdwastes at the end of its working life.To prevent possible harm to the environment or human health fromuncontrolled waste disposal, please separate thisfrom other typesof wastes and recycle it responsibly to promote the sustainablereuse of material resources. Household users should contact eithertheretailer where they purchased this product, or their localgovernment office, for details of where and how they can take thisitem for environmentally safe


    Business users should contact their supplier and check the termsand conditions of the purchase contract. This product should not bemixed with othercommercial wastes for disposal. Radio FrequencyEmissions FCC Regulations This device complies with Part 15 of theFCC Rules. Operation is subject to

    the following two conditions: This device may not cause harmfulinterference, and This device must accept any interferencereceived, including interferencethat may cause undesired operation.This device has been tested and found to comply with the limits fora Class B digital device, pursuant to Part 15 of theFCC rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates,uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio

    communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment doescause harmfulinterference to radio or television reception, whichcan be determined by turning the equipment off and on, the user isencouraged to try to correct the

    interference by one or more of the following measures: Reorientor relocate the receiving antenna. Increase the separation betweenthe equipment andreceiver.

    Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected. Consult the dealer or anexperienced radio/TVtechnician for help. Ozone Safety During normaloperation, this machine produces ozone. The ozone produced does notpresent a hazard to the operator.

    However, it is advisable that the machine be operated in a wellventilated area.If you need additional information about ozone,please contact your nearest Samsung dealer. Power Saver Thisprinter contains advanced energy

    conservation technology that reduces power consumption when itis not in active use. When the printer does not receive data for anextended period of time,power consumption is automatically lowered.ENERGY STAR and the ENERGY STAR mark are registered U.S.

    marks. For more information on the ENERGY STAR program seehttp:// Recycling Please recycle or dispose ofpackaging materials forthis product in an environmentallyresponsible manner. Caution: Changes or modifications not expresslyapproved by the manufacturer responsible for

    compliance could void the user's authority to operate theequipment. iii Canadian Radio Interference Regulations This digitalapparatus does not exceed theClass B limits for radio noiseemissions from digital apparatus as set out in theinterference-causing equipment standard entitled "DigitalApparatus",

    ICES-003 of the Industry and Science Canada.

  • Cet appareil numrique respecte les limites de bruitsradiolectriques applicables aux appareils numriques de Classe Bprescrites dans la norme sur lematriel brouilleur: "AppareilsNumriques", ICES-003 dicte par l'Industrie et Sciences Canada. Ifthe wires in the mains lead do not match the colorsmarked in yourplug, do the following: You must connect the green and yellow wireto the pin marked by the letter "E" or by the safety `Earth symbol'orcolored green and yellow or green. You must connect the blue wireto the pin which is marked with the letter "N" or colored black.You must connect the

    brown wire to the pin which is marked with the letter "L" orcolored red.

    You must have a 13 amp fuse in the plug, adaptor, or at thedistribution board. Declaration of Conformity (European Countries)Approvals and CertificationsThe CE marking applied to this productsymbolises Samsung Electronics Co., Ltd. Declaration of Conformitywith the following applicable 93/68/EEC

    Directives of the European Union as of the dates indicated:January 1, 1995: Council Directive 73/23/EEC Approximation of thelaws of the member statesrelated to low voltage equipment. January1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation ofthe laws of the Member States related toelectromagneticcompatibility. March 9, 1999: Council Directive 1999/5/EC on radioequipment and telecommunications terminal equipment and themutualrecognition of their conformity. A full declaration, definingthe relevant Directives and referenced standards can be obtainedfrom your Samsung ElectronicsCo., Ltd. representative. Replacingthe Fitted Plug (for UK Only) Important The mains lead for thismachine is fitted with a standard (BS 1363) 13 amp plug

    and has a 13 amp fuse.When you change or examine the fuse, youmust re-fit the correct 13 amp fuse. You then need to replace thefuse cover. If you have lost the fuse cover, do notuse the pluguntil you have another fuse cover. Please contact the people fromyou purchased the machine. The 13 amp plug is the most widely usedtype in

    the UK and should be suitable.However, some buildings (mainlyold ones) do not have normal 13 amp plug sockets. You need to buy asuitable plug adaptor. Do not remove the moulded

    plug. Warning If you cut off the moulded plug, get rid of itstraight away. You cannot rewire the plug and you may receive anelectric shock if you plug it intoa socket.

    Important warning: You must earth this machine. The wires in themains lead have the following color code: Green and Yellow: EarthBlue: Brown:Neutral Live iv v 1 Introduction Congratulations on thepurchase of your printer. This chapter includes: Special featuresMachine overview Controlpanel overview Understanding the ControlPanel Save time and money To save paper, you can print multiplepages on one single sheet of paper. This

    machine automatically conserves electricity by substantiallyreducing power consumption when not in use. You can manually printon both sides of the paper(Manual double-sided printing) in Windowsand macintosh. See Software section. Expand your machine's capacityYour machine has an extra memory slot

    to expand the memory. (Page 8.1) Zoran IPS Emulation* compatiblewith PostScript 3 Emulation* (PS) enables PS printing. * Zoran IPSEmulationcompatible with PostScript 3 Copyright 1995-2005, ZoranCorporation.

    All rights reserved. Zoran, the Zoran logo, IPS/PS3, andOneImage are trademarks of Zoran Corporation. * 136 PS3 fontsContains UFST and MicroTypefrom Monotype Imaging Inc. Print invarious environments You can print with Windows 2000 and WindowsXP/ 2003/Vista as well as Linux and Macintoshsystems. Your machineis equipped with a USB interface and a network interface. Note Somefeatures are optional. Please check the specificationssections.

    (See "Specifications" on page 10.1.) Special features Your newmachine is equipped with special features.Print with excellentquality and speed You can print in a full range of colors usingcyan, magenta, yellow, and black.

  • You can print with a resolution of up to 2400 x 600 dpi. SeeSoftware section. Your machine prints A4-sized paper at up to 19ppma in black and whitemode and 5 ppm in color mode. The machinechecks your continent and sets the color or tints of sky and grassautomatically according to your continental

    color preference.See Software section for detailed information.Handle different paper options with flexibility The Standard150-sheet tray supports A4/letter-sized paper andspecial materialslike letterhead, envelopes, lables, custom-sized materials,postcards, transparency, and heavy paper. The 150-sheet tray 1 and250-sheetoptional tray 2 support plain paper in various sizes.Create professional documents Print Watermarks. You can customizeyour documents with words, such

    as "Confidential".See Software section. Print Posters. The textand pictures of each page of your document are magnified andprinted across the sheet of paper and can thenbe taped together toform a poster. See Software section. Print Booklets. This featureenables you to easily print a document to creat a book. Onceprinted,

    all you have to do is fold and staple the pages. See Softwaresection. a. pages per minute b.

    images per minute 1.1 [Introduction] Machine overview These arethe main components of your machine. The figure above shows yourmachine with theavailable accessories. (See page 8.1 for moreinformation) The symbol * denotes an optional device. 1 2 3 4 5 6 7top cover output tray(face down) controlpanel control board coverhandle tray 1 optional tray* 8 9 10 11 12 13 14 front cover outputsupport rear cover power switch network port usb portpowerreceptacle Note All illustrations on this user's guide maydiffer from your machine depending on its options or models. Thesurface of the output tray may

    become hot if you print a large number of pages at once. Pleasemake sure that you try not to touch the surface, and do not allowchildren near it. 1.2[Introduction] Control panel overview 1 2 3toner colors: Show the status of each toner cartridge.

    See Status LED with the toner cartridge messages on page 1.4.Status: Shows the status of your machine. (See "Understanding theControl Panel" on page 1.4for more information.

    ) Stop: Stops an operation at any time and there are morefunctions. (See "Understanding the Control Panel" on page 1.4 formore information.) 1.3[Introduction] Understanding the ControlPanel LEDs The color of the Status and toner colors LED indicatesthe machine's current status.

    Status LED lights green slowly blinks green fast blinks greenlights red toner colors LED All LEDs off All LEDs off All LEDs offAll LEDs off The machine isready to print. The machine is receivingdata from the computer. The machine is printing data. The machineis experiencing an error, such as jammed paper,open cover, emptypaper, not installed waste toner container, or full waste tonercontainer. The machine is experiencing a service required error,such asLSU error, fuser error, or ITB error, Contact your sales orservice representative. Each toner cartridge is near the end of itslife. Each toner cartridge is

    almost empty. You can print, but the quality is not reliable.Each toner cartridge is totally exhausted. You can not print.

    Each toner cartridge is wrong. The machine is warming up.Description lights green blinks red lights red lights green eachLED blinks red each LED lightsred each LED lights red each LEDblinks red in a repeated order Note All printing errors will beappear in the Smart Panel program window. Stop button

    Status LED Printing demo page Printing configuration sheetsCanceling print job Description In Ready mode, press and hold thisbutton for about 2 secondsuntil the Status LED blinks slowly, andrelease. In Ready mode, press and hold this button for about 5seconds until the Status LED blinks fast, and release.Press thisbutton during printing. The red LED blinks while the print job iscleared from both the machine and the computer, and then themachine returns to

    Ready mode.

  • This may take some time depending on the size of the print job.1.4 [Introduction] 2 Software overview This chapter gives you anoverview of the softwarethat comes with your machine.

    Further details on how to use the software are explained in theSoftware section. This chapter includes: Supplied software Printerdriver features Systemrequirements Printer driver features Yourprinter drivers support the following standard features: Papersource selection Paper size, orientation and mediatype Number ofcopies In addition, you can use various special printing features.The following table shows a general overview of features supportedby your

    printer drivers: Printer driver Supplied software You mustinstall the machine software using the supplied CDs after you haveset up your machine andconnected it to your computer. Each CDprovides you with the following software: CD Printer software CDWindows Contents Printer driver: Use thisdriver to take fulladvantage of your machine's features. PostScript PrinterDescription (PPD) file: Use the PostScript driver to printdocuments with

    complex fonts and graphics in the PS language. Smart Panel: Thisprogram allows you to monitor the machine's status and alerts youwhen an error occurs during printing. SetIP: Use this program toset

    your machine's TCP/IP addresses. User's Guide in PDF PostScriptPrinter Description (PPD) file: Use this driver to run your machinefrom a Linuxcomputer and print documents. Smart Panel: This programallows you to monitor the machine's status and alerts you when anerror occurs during printing.

    Postscript Printer Description (PPD) file: Use this file to runyour machine from a Macintosh computer and print documents. SmartPanel: This program allows you to monitor the machine's status andalerts you when an error occurs during printing. Feature Color modeMachinequality option Poster printing Manual double-sided printingMultiple pages per sheet (N-up) Fit to page printing Scale printingBooklet printing WatermarkOverlay Windows O O O O O O O O O O LinuxO O X X O (2, 4) X X X X X Macintosh O O X X O (2, 4, 6, 9, 16) X OX X X Note If you want to change the

    printer language, go to printer properties, and change theprinter language in Printer tab. Linux Macintosh 2.1 [Softwareoverview] PostScript driverFeature Color mode Machine qualityoption Poster printing Multiple pages per sheet (N-up) Fit to pageprinting Scale printing Watermark Overlay WindowsO O X O O O X XLinux O O X O (2, 4) X X X X Macintosh O O X O (2, 4, 6, 9, 16) X OX X Linux Item Operating system Requirements Red Hat 8 ~ 9FedoraCore 1 ~ 4 Mandrake 9.2 ~ 10.1 SuSE 8.2 ~ 9.2 CPU RAM Free diskspace Software Pentium IV 1 GHz or higher 256 MB or higher 1 GB orhigher Linux Kernel 2.4 or higher Glibc 2.2 or higher CUPS Systemrequirements Before you begin, ensure that your system meets thefollowing requirements:

    Macintosh Item Operating system CPU RAM HDD ConnectionRequirements Macintosh 10.

    3 ~ 10.4 Intel processor PowerPC G4 /G5 512 MB for anIntel-based Mac, 128 MB for a Power-PC based Mac 1 GB USB interfaceor Network interfaceWindows Your machine supports the followingWindows operating systems. Requirement (recommended) OS CPU Windows2000 Windows XP Windows

    2003 Server Windows Vista Pentium II 400 MHz (Pentium III 933MHz) Pentium III 933 MHz (Pentium IV 1 GHz) Pentium III 933 MHz(Pentium IV 1 GHz)Pentium IV 3 GHz RAM 64 MB (128 MB) 128 MB (256MB) 128 MB (512 MB) 512 MB (1024 MB) free HDD space 300 MB 1.5 GB1.25 GB to 2 GB 15 GBNote Internet Explorer 5.0 or higher is theminimum requirement for all Windows operating systems. For Windows2000/XP/2003/Vista, users who have an

    administrator right can install the software. 2.2 [Softwareoverview] 3 Getting Started This chapter gives you step-by-stepinstructions for setting up themachine. This chapter includes:Setting up the hardware Setting up the network Installing thesoftware Altitude adjustment Place the machine on a flat

    and stable surface for not letting it tilt more than 2 mm(0.

  • 08 inches). Otherwise, it may affect the printing quality.Setting up the hardware This section shows the steps to set up thehardware which is explained in theQuick Install Guide. Make sureyou read Quick Install Guide and complete following steps. 1 Selecta stable location.

    Select a level, stable place with adequate space for aircirculation. Allow extra space to open covers and trays. The areashould be well-ventilated and awayfrom direct sunlight or sourcesof heat, cold, and humidity. Do not set the machine close to theedge of your desk or table. 2 3 4 5 6 7 Unpack the machine and

    check all the enclosed items.Remove the tape holding the machinetightly. Install both the toner cartridge. Load paper. (See"Loading paper" on page 4.4.) Make sure that all the cablesareconnected to the machine. Turn the machine on. Caution When youmove the machine, do not tilt or turn it upside down. Otherwise,the inside of themachine may be contaminated by toner, which cancause damage to the machine or bad printing quality. Setting up thenetwork You need to set up the

    network protocols on the machine to use it as your networkprinter.

    Note If you want to use the USB cable, connect the cable betweena computer and you machine. Then, refer to the softwareinstallation in Software section.Printing is suitable for altitudesunder 1,000 m (3,281 ft). Refer to the altitude setting to optimizeyour printing. See page 3.4 for more information. 3.1[GettingStarted] Supported operating systems The following table shows thenetwork environments supported by the machine: Item NetworkinterfaceNetwork operating system Requirements 10/100 Base-TXWindows 2000/XP/Vista Various Linux OS Macintosh 10.3 ~ 10.5(CLP-610 series) TCP/IP,

    DLC/LLC, IPP, SNMP DHCP, BOOTP Using SetIP program This programis for the network IP setting using the MAC address which is thehardware serialnumber of the network printer card or interface.

    Especially, it is for the network administrator to set severalnetwork IPs at the same time. 1 2 3 4 5 6 Insert the driver CDprovided along with your machine.Start Windows Explorer and openthe X drive. (X represents your CD-ROM drive.) Double clickApplication ] SetIP.

    Open the language folder you want to use. Double click Setup.exeto install this program. From the Windows Start menu, selectPrograms ] Samsung NetworkPrinter Utilities ] SetIP. Select thename of your printer and click " ".

    Network protocols Dynamic addressing server Note SyncThruTM WebAdmin Service: Web-based printer management solution for networkadministrators.SyncThruTM Web Admin Service provides you with anefficient way of manageing network devices and lets you remotelymonitor and troubleshoot networkmachines from any sith withcorporate internet access. Download this program from SyncThruTM Web Service: A Webserverembedded to your network print server, which allows you toconfigure the network parameters necessary for the printer toconnect to various networkenvironments. SetIP: Utility programallowing you to select a network interface and manually configurethe IP addresses for use with the TCP/ IP protocol.

    See "Using SetIP program" on page 3.2. 7 Note If you cannot findyour printer name click " the list.

    " to refresh 8 Enter the network card's MAC address, IP address,subnet mask, default gateway, and then click Apply. Note If you donot know the networkcard's MAC address, print the machine's networkinformation report. 9 Click OK to confirm the settings. 10 ClickExit to close the SetIP program. Note If youwant to setup DHCPnetwork protocol, go to the, select theprogram Bonjour for Windows due toyour computer operating system,and install the program. This program will allow you to fix thenetwork parameter automatically. Follow the instruction in

    the installation window. This program does not support Linux.3.2[Getting Started] Installing the software You have to install themachine software for printing.

  • The software includes drivers, applications, and other userfriendly programs. 4 Select Typical installation for a networkprinter, and then click Next. Note The following procedure is forwhen you use the machine as a network machine.

    If you want to connect a machine with a USB cable, refer to theSoftware section. The following procedure is based on the WindowsXP operating system.The procedure and popup window which appearsduring the installation may differ depending on the operatingsystem, the printer feature, or the interface in

    use. (See Software section.) 1 Make sure that the network setupfor your machine is completed.(See "Setting up the network" on page3.1.) All applications should be closed on your computer beforebeginning installation. Insert the Printer Software CD-ROM intoyour CD-ROM drive. The CD-ROM should automatically run, and aninstallation window appears. 3 Click Next. If the installationwindow does

    not appear, click Start ] Run. Type X:\Setup.exe, replacing "X"with the letter which represents your drive and click OK. If youuse Windows Vista, click Start] All Programs ] Accessories ] Run,and type X:\Setup.

    exe. 5 The list of machines available on the network appears.Select the printer you want to install from the list and then clickNext. 2 If you do not see yourmachine on the list, click Update torefresh the list, or select Add TCP/IP Port to add your machine tothe network. To add the machine to the network, enter

    the port name and the IP address for the machine. To verify yourmachine's IP address or the MAC address, print a NetworkConfiguration page. (See"Printing a machine configuration report"on page 6.1.) To find a shared network printer (UNC Path), selectShared Printer [UNC] and enter the shared

    name manually or find a shared printer by clicking the Browsebutton. The window above may slightly differ, if you arereinstalling the driver. View User's Guide: Allows you to view theUser's Guide. If your computer does not have Adobe Acrobat, clickon this option and it will automatically install

    Adobe Acrobat Reader for you, and then open the User's Guide.Note If you are not sure of the IP address, contact your networkadministrator or printnetwork information. (See "Printing a machineconfiguration report" on page 6.1.

    ) 3.3 [Getting Started] 6 After the installation is finished, awindow appears asking you to print a test page and to registeryourself as a user of Samsungmachines in order to receiveinformation from Samsung. If you so desire, select thecorresponding checkbox(es) and click Finish. Altitude adjustmentThe

    print quality is affected by atmospheric pressure, which isdetermined by the height of the machine above sea level. Thefollowing information will guide youon how to set your machine tothe best print quality or best quality of print.

    Before you set the altitude value, find the altitude where youare using the machine. Value 1 High 3 2 High 2 Note If your machinedoes not work properlyafter the installation, try to reinstall theprinter driver. See Software section. 0 3 High 1 4 Normal 1 2Ensure that you have installed the printer driver withthe providedPrinter Software CD. Double-click the Smart Panel icon on theWindows task bar (or Notification Area in Linux). You can alsoclick Smart

    Panel on the status bar in Mac OS X. Click Printer Setting.Click Setting ] Altitude Adjustment. Select the appropriate valuefrom the dropdown list, and thenclick Apply. 3 4 Note If yourmachine is connected to a network, SyncThru Web Service screenappears automatically.

    Click Machine Settings ] Setup (or Machine Setup) ] AltitudeAdj. Select the appropriate altitude value, and then click Apply.3.4 [Getting Started] 4 Selectingand loading print media Thischapter introduces you how select and load print media for yourmachine. This chapter includes: Selecting print mediaVerifying theoutput location Loading paper Printing on special print materialsSetting the paper size and type Guidelines for selecting andstoring printmedia When selecting or loading paper, envelopes, orother print materials, keep these guidelines in mind: Always useprint media that conform with the

    specifications listed on page 4.

  • 2. Attempting to print on damp, curled, wrinkled, or torn papercan cause paper jams and poor print quality. For the best printquality, use only highquality copier grade paper specificallyrecommended for use in laser machines. Avoid using the followingmedia types: - Paper with embossed lettering,perforations, or atexture that is too smooth or too rough - Erasable bond paper -Multi-paged paper - Synthetic paper and thermally reactive paper-

    Carbonless paper and Tracing paper. Use of these types of papercould result in paper jams, chemical smells, and damage to yourmachine. Store print media in its ream wrapper until you are readyto use it. Place cartons on pallets or shelves, not on the floor.Do not place heavy objects on top ofthe paper, whether it ispackaged or unpackaged. Keep it away from moisture or otherconditions that can cause it to wrinkle or curl. Store unusedprint

    media at temperatures between 15 C and 30 C.The relativehumidity should be between 10% and 70%. Store unused print media ina moisture-proof wrap, such as a plastic container or bag, topreventdust and moisture from contaminating your paper. Loadspecial media types one sheet at a time through the multipurposetray to avoid paper jams. Toprevent print media, such as labelsheets, from sticking together, remove them as they print out.Selecting print media You can print on a variety of print

    media, such as plain paper, envelopes, and labels.Always useprint media that meet the guidelines for use with your machine.Print media that does not meet the guidelines outlined in thisuser's guide maycause the following problems: Poor print qualityIncreased paper jams Premature wear on the machine. Properties,such as weight, composition, grain,and moisture content, areimportant factors that affect the machine's performance and theoutput quality. When you choose print materials, consider the

    following: The type, size and weight of the print media for yourmachine are described later in this section. Desired outcome: Theprint media you chooseshould be appropriate for your project.Brightness: Some print media are whiter than others and producesharper, more vibrant images. Surface

    smoothness: The smoothness of the print media affects how crispthe printing looks on the paper. Note Some print media may meet allof the guidelines inthis section and still not produce satisfactoryresults. This may be the result of improper handling, unacceptabletemperature and humidity levels, or other

    variables over which Samsung has no control. Before purchasinglarge quantities of print media, ensure that it meets therequirements specified in this user'sguide.

    Caution Using print media that does not meet thesespecifications may cause problems, requiring repairs. Such repairsare not covered by Samsung'swarranty or service agreements. 4.1[Selecting and loading print media] Specifications on print mediaTypea Plain paper Letter Legal Folio A4 Oficio JIS B5

    Executive Statement A5 A6 Envelope Monarch No. 10 DL C5 C6 No.96 3/4 Thick paper Thin paper Labelsc Transparencyd Card stockMinimum size(custom) Maximum size (custom) Refer to the Plain papersection Refer to the Plain paper section Letter, A4 Letter, A4 Postcard Size Dimensions 216 x 279

    mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm(8.5 x 13 inches) 210 x 297 mm (8.26 x 11.69 inches) 216 x 343 mm(8.5 x 13.5 inches) 182 x 257 mm (7.16 x 10.11 inches) 184 x 267 mm(7.

    25 x 10.5 inches) 140 x 216 mm (5.50 x 8.50 inches) 148 x 210 mm(5.82 x 8.26 inches) 105 x 148 mm (4.13 x 5.82 inches) 98 x 191 mm(3.87 x 7.5 inches) 105 x 241 mm (4.12 x 9.5 inches) 110 x 220 mm(4.33 x 8.66 inches) 162 x 229

    mm (6.37 x 9.

    01 inches) 114 x 162 mm (4.48 x 6.38 inches) 98 x 225 mm (3.87 x8.87 inches) 92 x 165 mm (3.62 x 6.5 inches) Refer to the Plainpaper section Refer to thePlain paper section Refer to the Plainpaper section Refer to the Plain paper section 101.6 x 152.4 mm (4x 6 inches) 76 x 127 mm (3 x 5 inches) 216 x 356

    mm (8.

  • 5 x 14 inches) 90 to 105 g/m2 (24 to 28 lb bond) 60 to 70 g/m2(16 to 19 lb bond) 120 to 150 g/m2 (32 to 40 lb bond) 138 to 146g/m2 (37 to 39 lb bond) 105to 163 g/m2 (28 to 43 lb bond) 60 to 163g/m2 (16 to43 lb bond) 1 sheet for manual feeding in the tray 1 1sheet for manual feeding in the tray 1 1 sheet for

    manual feeding in the tray 1 75 to 90 g/m2 (20 to 24 lb bond) 1sheet for manual feeding in the tray 1 Weight 60 to 90 g/m2 (16 to24 lb bond) for the tray 1 60 to 105 g/m2 (16 to 28 lb bond) formanual feeding in the tray 1 Capacityb 150 sheets of 75 g/m2 (20 lbbond) paper for the tray 1 1 sheet for manual

    feeding in the tray 1 250 sheets of 75 g/m2 (20 lb bond) paperfor optional tray a.The printer supports a wide range of mediasizes. b. Maximum capacity may differ depending on media weight,thickness, and environmental conditions. c.

    Smoothness: 100 to 250 (sheffield) d.Recommended media:Transparency for a color laser printer by 3M such as PP2500. 4.2[Selecting and loading print media] Guidelines for specialprint

    media Media type Envelopes Guidelines Successful printing onenvelopes depends upon the quality of the envelopes. When selectingenvelopes, consider thefollowing factors: - Weight: The weight ofthe envelope paper should not exceed 90 g/m2 or jamming may occur.- Construction: Prior to printing, envelopes

    should lie flat with less than 6 mm curl, and should not containair.- Condition: Envelopes should not be wrinkled, nicked, orotherwise damaged. - Temperature: You should use envelopes that arecompatible with the heat andpressure of the machine duringoperation. Use only well-constructed envelopes with sharp and wellcreased folds. Do not use stamped envelopes. Do notuse envelopeswith clasps, snaps, windows, coated lining, self-adhesive seals, orother synthetic materials. Do not use damaged or poorly madeenvelopes.

    Be sure the seam at both ends of the envelope extends all theway to the corner of the envelope. Media type Labels Guidelines Toavoid damaging themachine, use only labels designed for use inlaser machines. When selecting labels, consider the followingfactors: - Adhesives: The adhesive material

    should be stable at your machine's fusing temperature. Checkyour machine's specification to view the fusing temperature, seepage 10.

    1. - Arrangement: Only use labels with no exposed backingbetween them. Labels can peel off sheets that have spaces betweenthe labels, causing seriousjams. - Curl: Prior to printing, labelsmust lie flat with no more than 13 mm of curl in any direction. -Condition: Do not use labels with wrinkles, bubbles, orotherindications of separation. Make sure that there is no exposedadhesive material between labels. Exposed areas can cause labels topeel off during

    printing, which can cause paper jams. Exposed adhesive can alsocause damage to machine components. Do not run a sheet of labelsthrough the machinemore than once. The adhesive backing is designedfor only a single pass through the machine.

    Do not use labels that are separating from the backing sheet orare wrinkled, bubbled, or otherwise damaged. Do not print on mediasmaller than 98 mmwide or 148 mm long. In the software application,set margins at least 6.4 mm away from the edges of the material.Letterhead must be printed with heat-

    resistant ink that will not melt, vaporize, or release hazardousemissions when subjected to the printer's fusing temperature for0.1 second. Check your machine's specification to view the fusingtemperature, see page 10.1. Letterhead ink must be non-flammableand should not adversely

    affect printer rollers. Forms and letterhead should be sealed ina moisture-proof wrapping to prevent changes during storage. Beforeyou load preprinted paper, such as forms and letterhead, verifythat the ink on the paper is dry. During the fusing process, wetink can come offpreprinted paper, reducing print quality.Acceptable Card stock or custom-sized materials UnacceptablePreprinted paper Envelopes with a peel-off

    adhesive strip or with more than one flap that folds over toseal must use adhesives compatible with the machine's fusingtemperature for 0.

  • 1 second. Check your machine's specification to view the fusingtemperature, see page 10.1. The extra flaps and strips might causewrinkling, creasing, orjams, and may even damage the fuser. For thebest print quality, position margins no closer than 15 mm from theedges of the envelope. Avoid printing over

    the area where the envelope's seams meet. 4.

    3 [Selecting and loading print media] Verifying the outputlocation The machine has the output tray that collects paperface-down, in correct order. 2 Openthe paper cover, and enlarge thetray by adjusting the paper width guide. 3 Flex the paper sheetsback and forth to separate the pages and then dan themwhile holdingone edge. Tap the edges of the stack on a flat surface to even itup. Note If you continuously print many pages, the surface of theoutput tray

    may become hot. Be careful not to touch the surface, andespecially keep children away from the surface. The output tray canhold up to 100 sheets of paper.Remove the pages so that the tray isnot overloaded. 4 Load paper with the print side up. Loading paperIn the tray Load the print media you use for the

    majority of your print jobs in the tray 1.The tray 1 can hold amaximum of 150 sheets of 75 g/m2 (20 lb bond) plain paper. You canpurchase an optional tray and attach it below the standard trayto

    load an additional 250 sheets of paper. (See "Accessories" onpage 8.1.) Loading paper in the tray 1 or optional tray 1 Pull thetray out of the machine.Make sure not to overfill the tray and thatall four corners are flat in the tray and under the brackets, asshown below. Overfilling the tray may cause a paperjam. 4.4[Selecting and loading print media] 5 Squeeze the paper lengthguide and slide in it until it lightly touches the end of the paperstack. Changing the

    size of the paper in the paper tray The tray is preset to Letteror A4 size, depending on your country.To change the size to A4 orLetter, you must adjust the lever and paper width guide properly. 12 Pull the tray out of the machine. Open the paper cover andremovepaper from the tray if necessary. If you want to change the size toLetter, hold the lever at the back of the tray, and rotate thelever clockwise. 6 Closethe paper cover. 3 7 Slide the tray backinto the machine until it clicks. Squeeze the paper width guide andslide it to the edge of the lever. Note After you loadpaper, youneed to set up your machine for the paper type, size, and sourceyou loaded. See Software section. Note If you want to change thesize to A4, first

    move the paper width guide to left and rotate the levercounterclockwise.

    If you force the lever, it could damage the tray. 4.5 [Selectingand loading print media] To change the tray size to other size, youmust adjust the paper lengthguide properly. 1 Pull the tray out ofthe machine. Open the paper cover and remove paper from the tray ifnecessary. 4 Slide the paper length guide until itlightly touchesthe end of the paper stack. Squeeze the paper width guide and slideit to the edge of the paper stack without causing it to bend. Forpapersmaller than Letter-sized, return the paper guides to theiroriginal positions and adjust the paper length guide and paperwidth guide. 2 Pressing and

    unlatching the guide lock in the top of the tray, pull the trayout manually. If the paper that you need to print is shorter thanlength 222 mm (8.74 inches), press and unlatch the guide lock inthe tray, push the tray in manually. Adjust the paper length guideand paper width guide. 3 Load paper into thetray. Note Do not pushthe paper width guides far enough to cause the materials to warp.If you do not adjust the paper width guides, it may cause paper

    jams.4.6 [Selecting and loading print media] 5 Close the papercover. Printing on special print materials Printing on envelopesOnly use envelopes recommended

    for your machine. Before loading envelopes in the tray, makesure that they are undamaged and are not stuck together.

  • Do not feed stamped envelopes. Never use envelopes with clasps,snaps, windows, coated linings, or self-stick adhesives. 6 Slidethe tray back into the machine until it clicks. To print on

    envelope: 1 2 3 4 Squeeze the paper length guide and slide itout to its full length. Load a sheet of envelope in the tray, withthe flap side down. The end of theenvelope with the stamp areaenters the machine first. Slide in the paper length guide until itlightly touches the end of the paper stack. Slide the paperwidthguide to the edge of the envelope without causing it to bend.Note If you adjusted the tray itself to use paper shorter than222mm (8.74 inches), you may notsee the tray from outside of themachine, double-check the tray is installed. Using manual feed modeIf you select Manual Feeder in the Source option, you

    can manually load paper in the tray.

    Manually loading paper can be helpful when you want to check theprint quality after each page is printed. If you experience a paperjam from the tray, loadone sheet of paper at a time into the tray.1 Load the print material in the tray with the print side up.Caution If you print 20 envelopes in succession, thesurface of thetop cover may become hot. Please exercise caution. 5 2 3 Adjust thepaper guide against the print material without bending the paper.Whenyou print a document, you must select Manual Feeder for Sourcefrom the software application, and then select the correct papersize and type. See Softwaresection. Press the Stop button on themachine to start feeding. When you print, set the paper source toManual Feeder and the paper type to envelope, and

    select the appropriate size in the software application.SeeSoftware section. Press the Stop button on the machine to startfeeding. 6 4 Note If you do not press the button after a pause, thepaper will be

    automatically fed into the machine. 5 6 7 Printing is started.If you are printing multiple pages, load the next sheet after firstpage prints out, and press theStop button.

    Repeat this step for every page to be printed. 4.7 [Selectingand loading print media] Printing on labels Only use labelsrecommended for your machine. Verify that the labels' adhesivematerial can tolerate a fusing temperature of 180 C (356 F) for 0.1seconds.

    Make sure that there is no exposed adhesive material between thelabels. Exposed areas can cause labels to peel off during printing,which can cause paperjams. Exposed adhesive can also cause damageto machine components. Never print on the same sheet of labels morethan once, or print on a partial sheetof labels. Do not use labelsthat are separating from the backing sheet or are wrinkled ordamaged in any way. To prevent labels from sticking together, donotlet the printed label sheets stack up as they are printed out. Toprint on label: 1 2 Squeeze the paper length guide and slide it outto its full length. Load a

    sheet of label in the tray, with the print side up and the top,short edge in first. Adjust the guides to fit the length and widthof the label. Printing ontransparencies Place them on a flatsurface after removing them from the machine.

    Do not leave them in the tray for long periods of time. Dust anddirt may accumulate on them resulting in spotty printing. To avoidsmudging caused byfingerprints, handle them and coated papercarefully. To avoid fading, do not expose the printedtransparencies to prolonged sunlight. Caution It is not

    recommended to use paperbacked transparencies such as Xerox3R91334, which can cause a jam or be scratched. To print ontransparency: 1 2 Squeeze thepaper length guide and slide it out toits full length. Load a sheet of transparency in the tray, with theprint side up and the top, short edge in first. Adjust theguides tofit the length and width of the transparency. 3 3 When you print,set the paper source to Manual Feeder and the paper type to labels,and select the

    appropriate size in the software application.

  • See Software section.Press the Stop button on the machine tostart feeding. When you print, set the paper source to ManualFeeder and the paper type to transparency, and select

    the appropriate size in the software application. See Softwaresection. Press the Stop button on the machine to start feeding. 4 44.8 [Selecting and loading print media] Printing on preprintedpaper Preprinted paper is paper that has some type of printing onit before it is sent throughthe machine (paper that has apreprinted logo at the top of the page, for example). Letterheadmust be printed with heat-resistant ink that will not melt,

    vaporize, or release hazardous emissions when subjected to themachine's fusing temperature of 180 C (356 F) for 0.1 seconds. Inkon letterhead must benon-flammable and should not adversely affectmachine rollers. Forms and letterhead should be sealed inmoisture-proof wrapping to prevent changes

    during storage. Before you load preprinted paper, such as formsand letterhead, verify that the ink on the paper is dry. During thefusing process, wet ink can come off of

    preprinted paper, reducing the print quality. To print onpreprinted paper: 1 2 Squeeze the paper length guide and slide itout to its full length. Loadletterhead in the tray, with the printside up and the top and short edge first. Adjust the guides to fitthe edge of the paper stack. Printing on card stock or

    custom-sized materials Postcards, 3in by 5in (index) cards, andother custom-sized materials can be printed with your machine. Theminimum size is 3in by5in (76mm by 127mm) and the maximum size is8.5in by 14in (216mm by 356mm). Always insert the short edge intothe tray first. If you want to print in

    landscape mode, make this selection using your software.

    Inserting these materials long edge first may cause a paper jam.Do not print on material smaller than 3in (76mm) wide or 5in(127mm) long. In thesoftware application, set margins at least 4mmaway from the edges of the material. To print on card stock: 1 2Squeeze the paper length guide and slide it outto its full length.Load print material in the tray, with the print side up and theshort edge first. Adjust the guides to fit the length and width ofthe material.

    Note 3 When you print, set the paper source to Manual Feeder andthe paper type to preprinted, and select the appropriate paper sizein the softwareapplication. See Software section. Press the Stopbutton on the machine to start feeding. If you do not press thebutton after a pause, the paper will be

    automatically fed into the machine.3 When you print, set thepaper source to Manual Feeder and select the appropriate size andtype in the software application. See Software section. If thesizeof your print material is not listed in the size box in thepaper tab, click the custom button and set the size manually. Pressthe Stop button on the machine to

    start feeding. 4 4 4.9 [Selecting and loading print media]Setting the paper size and type The settings you change remain ineffect only while you are using the current program.To make yourchanges permanent, make them in the machines folder. Note Thefollowing procedure is for Windows XP. For other Windows OS, referto the

    corresponding Windows User's Guide or online help. 1 2 3 4 5 6Click the Start button on the computer screen.Select Printers andOther Hardwares. Select Printers and Faxes. Right-click on theprinter driver icon and select Printing Preferences. Click thePaper tab,

    and change the settings on Paper Options. Click OK. 4.10[Selecting and loading print media] 5 Basic printing This chapterexplains common printing tasks. Printing a document Canceling aprint job Printing a document Your machine allows you to print fromvarious Windows, Macintosh, or Linux applications.

    The exact steps for printing a document may vary depending onthe application you use. 1 2 3 4 Open the document you want toprint.

    Select Print from the File menu.

  • The Print window is displayed. It may look slightly differentdepending on your application. Select your printer driver from theSelet Printer drop-down list.To start the print job, click OK orPrint in the Print window. For details about printing, see Softwaresection. Canceling a print job If the print job is waitingin aprint queue or print spooler, such as the printer group in Windows,delete the job as follows: 1 2 Click the Windows Start menu. ForWindows 2000,

    select Settings and then Printers. For Windows XP/2003, selectPrinters and Faxes. For Windows Vista, select Control PanelHardware and Sound Printers.3 4 Double-click the Samsung CLP-350Series icon. (Or Samsung CLP-350 Series PS) From the Document menu,select Cancel. Note You can also access thiswindow by simplydouble-clicking the printer icon at the bottom right corner of theWindows desktop. You can also cancel the current job by pressingStop on

    the control panel. 5.1 [Basic printing] 6 Maintenance Thischapter provides information for maintaining your machine and thetoner cartridge. This chapter includes: Printing a machineconfiguration report Cleaning your machine Maintaining thecartridge Redistributing toner Replacing the toner cartridgeReplacing theImaging Unit Replacing the Waste Toner ContainerMaintenance Parts Managing your machine from the website Cleaningyour machine During the printingprocess, particles of paper, toner,and dust can accumulate inside the machine. Over time, thisbuild-up can cause print quality problems such as toner specksorsmearing. Your machine has a cleaning mode that can correct andprevent these types of problems. Cleaning the outside Clean themachine cabinet with a

    soft, lint-free cloth.You can dampen the cloth slightly withwater, but be careful not to let any water drip onto or into themachine. Caution Cleaning the machine cabinet with

    cleaning materials that contain large amounts of alcohol,solvent, or other strong substances can discolor or damage thecabinet. Cleaning the inside Printinga machine configuration reportYou can print the machine's information and job report. You canprint a configuration report from the machine's control

    panel. Use the configuration page to view the current settings,to help troubleshoot problems. To print a configuration page: InReady mode, press and holdthe Stop button on the control panel forabout 5 seconds. A configuration page prints out. 1 2 Turn themachine off and unplug the power cord, then wait a

    few minutes for the machine to cool. Open the front cover. 3Pull the imaging unit out of the machine using the handle on itsbottom.

    6.1 [Maintenance] 4 Extend the top handle on the imaging unitand then use it to pull the imaging unit out of the machinecompletely. 6 Pull the imaging unitabout half and push it until itsounds 'click'. Repeat this action two or three times. 7 Push theimaging unit until it sounds 'click' in to the machine. Caution Donot touch the green surface on the imaging unit with your hands orany other material. Use the handle on it in order to avoid touchingthis area. Be

    careful not to scratch the surface of the imaging unit. Toprevent damage, do not expose the imaging unit to light for morethan a few minutes. Cover it witha piece of paper to protect it ifnecessary.

    5 Look inside the machine. Remove any dust, paper particles, andspilled toner with a damp, soft lint-free cloth. 8 Close the frontcover firmly. Note Aftercleaning, let the machine to drycompletely. Caution If your machine or its surrounding iscontaminated with toner, we recommend you to use a cloth ortissue

    dampened with water to clean it.If you use a vacum cleaner,toner blows into the air then might be harmful to you. 9 Caution Ifthe front cover is not completely closed, the macnine will not

    operate. Please make sure all toner cartridges are installedproperly. If any toner cartridge is installed improperly, the frontcover do not close.

  • Plug the power cord in and turn the machine on.6.2 [Maintenance]Caution If there is a cracking sound, re-install the imaging unit.The imaging unit is not properly installed. 1 Open the frontcover.

    Maintaining the cartridge Toner cartridge storage To get themost from the toner cartridge, keep the following guidelines inmind: Do not remove the tonercartridge from its package until readyfor use. Do not refill the toner cartridge. The machine warrantydoes not cover damage caused by using a refilledcartridge. Storetoner cartridges in the same environment as your machine. Toprevent damage to the toner cartridge, do not expose it to lightfor more

    than a few minutes. 2 Holding the corresponding tonercartridge's handle, rotate it counter-clockwise, and pull it out toremove from the machine.

    Expected cartridge life The life of a toner cartridge depends onthe amount of toner that your print jobs require. When printingtext at 5% coverage, the tonercartridges last an average of 4,000pages for black and white printing and 2,000 pages for each colorprinting. However, the print cartridge that is shipped

    with the printer prints 3,000 pages for black and white,1,500pages for colors. 3 Holding the toner cartridge, shake thoroughlyit from side to side toredistribute the toner. Redistributing tonerWhen a print cartridge is low on toner, faded or light areas mayappear. It is also possible that colored images

    may be printed with incorrect colors due to flawed mixing oftoner colors when one of the colored print cartridges is low ontoner. The Smart Panel programwindow appears on the computertelling you which color cartridge is low on toner. Also, when thetoner LED, on the control panel, indicating each individualprintcartridge according to its color, blinks, the print cartridge islow. The machine is able to continue to print using the currenttoner cartridge until the

    Smart Panel program window appears on the computer telling youto replace the cartridge. You may be able to temporarily improveprint quality byredistributing the toner.

    To redistribute the toner: 6.3 [Maintenance] 4 Grasp the tonercartridge and align it with the corresponding slot inside themachine. Insert it back into its slotuntil it clicks into place,and rotate the toner cartridge clockwise. 1 2 Turn the machine off,then wait a few minutes for the machine to cool. Open the front

    cover.Note If toner gets on your clothing, wipe it off with adry cloth and wash it in cold water. Hot water sets toner intofabric. 5 Close the front cover. Make sure

    that the cover is securely closed. 3 Holding the correspondingtoner cartridge's handle, rotate it counter-clockwise, and pull itout to remove from themachine.

    4 5 Take a new toner cartridge out of its package. Holding thetoner cartridge, shake thoroughly it from side to side todistribute the toner. Replacing thetoner cartridge The machine usesfour colors and has a different toner cartridge for each one:yellow (Y), magenta (M), cyan (C), and black (K). When thetonercolors LED, on the control panel, indicating each individual tonercartridge according to its color, lights, and the Status LED lightsred, the machinecartridge is totally exhausted. Your machine stopsprinting. Also, the Smart Panel program window appears on thecomputer telling you to replace thecartridge. At this stage, thetoner cartridge needs to be replaced. Check the type of tonercartridge for your machine. (See "Supplies" on page 8.1.

    ) Note The print quality may get poor if the refilled tonercartridge is installed, since its characteristics may significantlydiffer from the genuine. 6.4[Maintenance] 6 Remove the cartridgecap. Note Each LED blinks red in a repeated order. Wait for about1.5 minutes for your machine to get ready. When

    printing text at 5% coverage, you can expect a print cartridgelife of about 4,000 pages for black and white printing and 2,000pages for color printing.

  • However, the print cartridge that is shipped with the printerprints 3,000 pages for black and white, 1,500 pages for colors.Note If toner gets on yourclothing, wipe it off with a dry clothand wash it in cold water. Hot water sets toner into fabric.

    7 Grasp the toner cartridge and align it with the correspondingslot inside the machine. Insert it back into its slot until itclicks into place, and rotate the tonercartridge clockwise.Replacing the Imaging Unit The life of the imaging unit isapproximately 20,000 pages for black or 46,000 images for printing.When the

    life span of the imaging unit has expired, the Smart Panelprogram window appears on the computer, indicating the imaging unitneeds to be replaced.Otherwise your machine stops printing.

    To replace the imaging unit: 1 2 Turn the machine off, then waita few minutes for the machine to cool. Open the front cover. 8Close the front cover. Makesure that the cover is securely latched,and then turn the machine on. 3 Rotate all toner cartridgescounter-clockwise and pull them out.

    Remove waste toner container from the machine. Caution If thefront cover is not completely closed, the macnine will not operate.Please make sure all tonercartridges are installed properly. If anytoner cartridge is installed improperly, the front cover do notclose. 6.5 [Maintenance] 4 Pull the imaging unit out of

    the machine using the handle on its bottom. Caution Don't usesharp objects, such as a knife or scissors, to open the imagingunit package. You coulddamage the surface of the imaging unit. Becareful not to scratch the surface of the imaging unit. To preventdamage, do not expose the imaging unit to

    light for more than a few minutes.

    Cover it with a piece of paper to protect it if necessary. 7Holding the handles on the new imaging unit, push the imaging unituntil it sounds 'click' in to themachine. 5 Extend the top handleon the imaging unit and then use it to pull the imaging unit out ofthe machine completely. 8 Remove four dummy caps

    which are on the toner cartridge entrances of the imaging unit.When you remove the dummy cap from the cartridge, lift the handleup and pull it out. 6 Takea new imaging unit out of its package.Remove the protective devices on both sides of the imaging unit andthe paper protecting the surface of the imaging

    unit. Caution If you force too much to the dummy caps, it maycause problem. 9 Insert the toner cartridges and waste tonercontainer back into theircorresponding slots until they click intoplace. And rotate the toner cartridges clockwise.

    10 Close the front cover firmly. 6.6 [Maintenance] Caution Ifthe front cover is not completely closed, the machine will notoperate. Please make sure alltoner cartridges are installedproperly. If any toner cartridge is installed improperly, the frontcover do not close.

    11 Turn the machine on. 3 Pull the waste toner container out ofthe machine using its handle. Caution If there is a cracking sound,re-install the imaging unit.The imaging unit is not properlyinstalled. Note Note Each LED blinks red in a repeated order.

    Wait for about 1.5 minutes for your machine to get ready. 4 Makesure that you lay the waste toner container on a flat surface sothat the toner does not spill.Remove the container's cap from thecontainer as shown below, and use it to close the waste tonercontainer opening. Replacing the Waste Toner ContainerThe life ofthe waste toner container unit is approximately 1,250 pages forfull color 5% image or 5,000 image for black. When the life span ofthe waste tonercontainer has expired, the Smart Panel programwindow appears on the computer, indicating the waste tonercontainer needs to be replaced. Otherwise yourmachine stopsprinting. To replace the waste toner container: 1 2 Turn themachine off, then wait a few minutes for the machine to cool. Openthe front cover.

    Caution Do not tilt or turn over the container.

    5 6 Take a new waste toner container out of its package.

  • Insert the new container into position and then push it to makesure that it is firmly seated in place. 6.7 [Maintenance] 7 Closethe front cover firmly.Managing your machine from the website Ifyou have connected your machine to a network and set up TCP/IPnetwork parameters correctly, you can managethe machine viaSamsung's SyncThruTM Web Service, an embedded web server. UseSyncThruTM Web Service to: View the device information and checkits

    current status. Change TCP/IP parameters and set up othernetwork parameters. Change the printer properties. Set the machineto send emailnotifications and update you on the machine's status.Get support for using the machine.

    Caution If the front cover is not completely closed, the machinewill not operate. Please make sure all toner cartridges areinstalled properly. If any tonercartridge is installed improperly,the front cover do not close. 8 Turn the machine on. To accessSyncThruTM Web Service: 1 2 Start a web browser, such as

    Internet Explorer, from Windows.Enter the machine IP address( in the address field and press the Enterkey or click Go. Your machine's embedded website opens.

    Maintenance Parts To avoid print quality and paper feed problemsresulting from worn parts, and to maintain your machine in topworking condition, thefollowing items will need to be replacedafter the specified number of pages, or when the life span of eachitem has expired. Items Pick-up roller Fuser unitTransfer rollerTransfer belt (ITB) Yield (Average) Approx. 50,000 pages Approx.80,000 black pages or 40,000 color pages Approx. 100,000 pagesApprox.100,000 images We highly recommend that this maintenance beperformed by an authorized service provider, dealer or the retailerwhere you bought the

    machine. The warranty does not cover the replacement of themaintenance parts after their lifespan. 6.8 [Maintenance] 7Troubleshooting This chapter giveshelpful information on what to doif you encounter a problem. This chapter includes:Machine SetupTips for avoiding paper jams Clearing paper jams

    Solving other problems Clearing paper jams Note When removingpaper that is jammed in the printer, if possible always pull thepaper in the direction that itnormally moves so as not to damageinternal components.

    Always pull firmly and evenly; do not jerk the paper. If thepaper tears, ensure that all fragments of paper are removed;otherwise a jam will occur again. If apaper jam occurs, the StatusLED on the control panel lights red. Find and remove the jammedpaper. To resume printing after clearing paper jams, you mustopenand close the front cover or rear cover. Tips for avoiding paperjams By selecting the correct media types, most paper jams can beavoided. When a

    paper jam occurs, follow the steps outlined on page 7.1. Followthe procedures on page 4.4.Ensure that the adjustable guides arepositioned correctly. Do not overload the tray. Do not remove paperfrom the tray while your machine is printing.

    Flex, fan, and straighten paper before loading. Do not usecreased, damp, or highly curled paper. Do not mix paper types in atray. Use only recommended print media. (See "Specifications onprint media" on page 4.2.) Ensure that the recommended

    side of the print media is facing up in the tray.In the tray 1 1Pull the tray out of the printer and remove the jammed paper. Ifyou cannot find the jammed paper, go to the next step. 2 To removethe jammedpaper, open the rear cover. 7.1 [Troubleshooting] 3Carefully remove the paper by pulling in the direction as shownbelow. Most of the jammed paper can beremoved in this step. 5Holding the inner cover open, carefully take the jammed paper outof the printer. Be cautious of the paper exit area as it can behot.

    The inner cover will then close automatically. If you cannotfind the jammed paper, or if there is any resistance removing thepaper, stop pulling and go to thenext step.

  • Note If the paper tears, make sure that all of the paperfragments are removed from the printer. 4 Close the rear cover andthen open the top cover. 6Caution Do not touch the fuser inside theinner cover. It is hot and could cause burns! The fuser's operatingtemperature is 180 C (356 F). Take care whenremoving paper from theprinter. Close the top cover. Make sure that it is securely closed.7 Open and then close the rear cover or front cover to resume

    printing. 7.2 [Troubleshooting] In the optional tray If paper isjammed in the optional Tray, follow the next steps to release thejammed paper.1 Pull the optional tray out of the machine. 5 Openthe jam cover in the optional tray. 6 Pull the jammed paper out inthe direction shown. 2 Remove the

    jammed paper from the machine. 7 Close the jam cover.Printingautomatically resumes. 3 4 Insert the optional tray into themachine until it snaps into place. Open and then close the rearcover or front cover to

    resume printing. If the paper does not move when you pull, or ifyou do not see the paper in this area, go to the next step. 7.3[Troubleshooting] Solving other problems The following chart listssome conditions that may occur and the recommended solutions.Follow the suggestedsolutions until the problem is corrected. Ifthe problem persists, please call for service. Printing problemsCondition The machine does not print. Possiblecause The machine isnot receiving power. Suggested solutions Check the power cordconnections. Check the power switch and the power source. Selecta

    machine name as your default printer in your Windows. Paperfeeding problems Condition Paper is jammed during printing. Papersticks together.

    Suggested solutions Clear the paper jam. (See "Clearing paperjams" on page 7.1.) Ensure that there is not too much paper in thetray. The tray can hold upto 150 sheets of paper, depending on thethickness of the paper. Make sure that you are using the correcttype of paper. (See "Specifications on print media"

    on page 4.2.) Remove paper from the tray and flex or fan thepaper. Humid conditions may cause some paper to stick together.Different types of paper may be stacked in the tray. Load paper ofonly one type, size, and weight. If multiple sheets have caused apaper jam, clear the

    paper jam. (See "Clearing paper jams" on page 7.1.) Paper hasnot been loaded correctly. Remove paper from the tray and reload itcorrectly. Check that the paper guides are set correctly. There istoo much

    paper in the tray. Remove excess paper from the tray. The paperis too thick. Use only paper that meets the specifications requiredby the machine. (See "Specifications on print media" on page 4.2.)Remove anyobstructions from inside the machine. There is too muchpaper in the tray. Remove excess paper from the tray. Check thatthe paper guides are set correctly.

    An incorrect type of paper is being used. Use only paper thatmeets the specifications required by the machine.

    (See "Specifications on print media" on page 4.2.) There may bedebris inside the machine. Open the front cover, remove the imagingunit and then removethe debris. The machine is not selected as thedefault printer. Check the machine for the following: The cover isnot closed. Close the cover. Paper is

    jammed. Clear the paper jam. (See "Clearing paper jams" on page7.1.) No paper is loaded. Load paper. (See "Loading paper" on page4.4.

    ) The toner cartridge is not installed. Install the tonercartridge. If a system error occurs, contact your servicerepresentative. The connection cable betweenthe computer and themachine is not connected properly. The printer may be in manualfeed mode and out of paper.

    Disconnect the printer cable and reconnect it. Multiple sheetsof paper do not feed. Paper does not feed into the machine. Checkthe message on the SmartPanel program window, add paper to the trayand press the Stop button on the control panel. If possible, attachthe cable to another computer that is working

    properly and print a job.

  • You can also try using a different printer cable. Check theWindows printer setting to make sure that the print job is sent tothe correct port. If the computerhas more than one port, make surethat the machine is attached to the correct one. Check the printerproperties to ensure that all of the print settings are

    correct. The connection cable between the computer and themachine is defective.

    The port setting is incorrect. The paper keeps jamming. Themachine may be configured incorrectly. 7.4 [Troubleshooting]Condition The machine does notprint. (continued) Possible cause Theprinter driver may be incorrectly installed. The machine ismalfunctioning. Suggested solutions Repair the printer

    software. See Software section. Check the display message on thecontrol panel to see if the machine is indicating a systemerror.Contact a service representative. Get more hard disk spaceand print the document again. Condition The machine prints, but thetext is wrong, garbled, or

    incomplete. Possible cause The printer cable is loose ordefective. Suggested solutions Disconnect the printer cable andreconnect.Try a print job that you have already printedsuccessfully. If possible, attach the cable and the machine toanother computer and try a print job that you knowworks. Finally,try a new printer cable. Check the application's printer selectionmenu to ensure that your machine is selected. Try printing a jobfrom another

    application.Exit Windows and reboot the computer. Turn themachine off and then back on again. Redistribute the toner, ifnecessary. If necessary, replace the toner

    cartridge. Check the file to ensure that it does not containblank pages. Contact a service representative. The document size isso big that the hard disk spaceof the computer is not enough toaccess the print job. The machine selects print materials from thewrong paper source. A print job is extremely slow. The

    paper option that was selected in the machine properties may beincorrect.

    The wrong printer driver was selected. For many softwareapplications, the paper source selection is found under the Papertab within the printer properties.Select the correct paper source.See the printer driver help screen. Reduce the complexity of thepage or try adjusting the print quality settings such as

    adjusting the resolution. It usually takes more time than usualto print this kind of job. Be patient and wait. The softwareapplication is malfunctioning. Theoperating system ismalfunctioning. Pages print, but they are blank.

    The toner cartridge is defective or out of toner. The file mayhave blank pages. Some parts, such as the controller or the board,may be defective. PDF filedoes not print correctlysome parts aremissing in the graphics, text or illustrations. The print qualityof photos is not good.

    Images are not clear. Incompatibility between the PDF file andthe Acrobat products. The job may be very complex. You may haveprinted a high densitydocument which consumes a lot of toner. Halfthe page is blank.

    The page orientation setting may be incorrect. The paper sizeand the paper size settings do not match. Change the pageorientation in your application. Seethe printer driver help screen.Ensure that the paper size in the printer driver settings matchesthe paper in the tray. Or, ensure that the paper size in the

    printer driver settings matches the paper selection in thesoftware application settings you use. Printing the PDF file as animage may enable the file to print.Turn on Print As Image from theAcrobat printing options. Note: It will take longer to print whenyou print a PDF file as an image. The resolution is set to

    Normal or Draft.

    Change the resolution to Best in the machine properties windowand then try printing again. Reduce the photo size. If you increasethe photo size in thesoftware application, the resolution will bereduced. The resolution of the photo is very low. 7.5[Troubleshooting] Condition Your machine has an odd smell

    during initial use.

  • Possible cause The oil used to protect the fuser is evaporating.Suggested solutions After printing about 100 color pages, therewill be no more smell. It is atemporary issue. Condition DropoutsSuggested solutions If faded areas, generally rounded, or brokentexts or lines occur randomly on the page: A single

    sheet of paper may be defective.Try reprinting the job. Themoisture content of the paper is uneven or the paper has moistspots on its surface. Try a different brand of paper. (See

    "Specifications on print media" on page 4.2.) The paper lot isbad. The manufacturing processes can cause some areas to rejecttoner. Try a different kind or brand of paper. Change the printeroption

    and try again. Go to printer properties, click Paper tab, andset paper type to Thick.Refer to the Software Section for details.Increase the level of the contrast of each color. To adjust thecolor contrast, click Start ] Programs or All Programs

    ] your printer driver name ] Smart Panel and select PrinterSetting ] Graphic ] Color and then click the Color Adjustmentbutton. After Manual ColorAdjustment window opens, move the scrollbar to the right direction. When finished, click Apply and thenexit Smart Panel. If these steps do not correct theproblem, contacta service representative. White spots appear on the page: The paperis too rough and a lot of dirt from the paper falls to the innerdeviceswithin the machine, which means the transfer belt may bedirty. Clean the inside of your machine. Contact a servicerepresentative. The paper path may need


    Contact a service representative. If black vertical streaksappear on the page: The toner cartridge has probably beenscratched. Remove the toner cartridgeand install a new one. Ifwhite vertical streaks appear on the page: Clean the inside of themachine. Contact a service representative to clean the inside ofthemachine. Printing quality problems If the inside of the machine isdirty or paper has been loaded improperly, you may notice areduction in print quality.See the table below to clear theproblem. Condition Light or faded print Suggested solutions If avertical white streak or faded area appears on the page:

    The toner supply is low. You may be able to temporarily extendthe toner cartridge life. If this does not improve the printquality, install a new toner cartridge. The paper may not meetpaper specifications; for example, the paper may be too moist orrough. (See "Specifications on print media" on page 4.2.) Ifthe

    entire page is light, the print resolution setting is too low orthe toner save mode is on. Adjust the print resolution and turn thetoner save mode off.See the help screen of the printer driver andrefer to Software section, respectively. A combination of faded orsmeared defects may indicate that the tonercartridge needscleaning. Contact a service representative. The surface of the LSUpart inside the machine may be dirty. Clean the LSU, contact aservice

    representative. The paper may not meet specifications; forexample, the paper may be too moist or rough. (See "Specificationson print media" on page 4.2.) The paper

    transfer belt may be dirty. Clean the inside of your machine.Contact a service representative. The paper path may need cleaning.Contact a servicerepresentative. White Spots Toner specks Verticallines 7.6 [Troubleshooting] Condition Color or Black backgroundSuggested solutions If the amount of

    background shading becomes unacceptable: Change to a lighterweight paper.

    (See "Specifications on print media" on page 4.2.) Check theenvironmental conditions: very dry conditions (low humidity) or ahigh level of humidity(higher than 80% RH) can increase the amountof background shading. Remove the old toner cartridge, and theninstall a new one. (See "Replacing thetoner cartridge" on page6.4.) Clean the inside of the machine. Contact a servicerepresentative to clean the inside of the machine. Check the papertype

    and quality.

  • (See "Specifications on print media" on page 4.2.) Remove thepaper transfer belt, and then install a new one. (See "Replacingthe toner cartridge" on page 6.4.) If marks repeatedly appear onthe printed

    side of the page at even intervals: Clean the inside of themachine.Contact a service representative to clean the inside of themachine. After cleaning the inside of the machine, if you stillhave the same problems, install a new

    toner cartridge of the problem color. See "Replacing the tonercartridge" on page 6.4. Parts of the machine may have toner onthem.If the defects occur on the back of the page, the problem willlikely correct itself after a few more pages. The fusing assemblymay be damaged. Contact aservice representative. ConditionBackground scatter Suggested solutions Background scatter resultsfrom bits of toner randomly distributed on the printedpage. Thepaper may be too damp. Try printing with a different batch ofpaper. Do not open packages of paper until necessary so that thepaper does not

    absorb too much moisture. If background scatter occurs on anenvelope, change the printing layout to avoid printing over areasthat have overlapping seamson the reverse side. Printing on seamscan cause problems. If background scatter covers the entire surfacearea of a printed page, adjust the print resolution

    through your software application or in printer properties.

    If characters are improperly formed and producing hollow images,the paper stock may be too slick. Try different paper. (See"Specifications on printmedia" on page 4.2.) If characters areimproperly formed and producing a wavy effect, the scanner unit mayneed service. Contact a service representative.Toner smearMisformed characters Vertical repetitive defects Page skew Ensurethat the paper is loaded properly. Check the paper type andquality. (See

    "Specifications on print media" on page 4.2.) Ensure that thepaper or other material is loaded correctly and the guides are nottoo tight or too loose against the paper stack. Curl or wave Ensurethatthe paper is loaded properly. Check the paper type and quality.Both high temperature and humidity can cause paper curl. (See"Specifications on print

    media" on page 4.2.) Turn the stack of paper over in the tray.Also try

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