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Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
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What isn't working?
Please let us know what issue you are experiencing with Frontier:
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In the last three months, how would you rate Frontier?
2.26 out of 5 15,555 ratings
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Problems in the last 24 hours in Keller, Texas
The chart below shows the number of Frontier reports we have received in the last 24 hours from users in Keller and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Frontier. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Frontier users through our website.
Internet (70%)
Phone (10%)
Wi-fi (9%)
Total Blackout (5%)
TV (4%)
E-mail (3%)
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Live Outage Map Near Keller, Tarrant County, Texas
The most recent Frontier outage reports came from the following cities:Euless, Colleyville, Flower Mound, Keller and Southlake.
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City | Problem Type | Report Time |
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Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Frontier Issues Reports Near Keller, Texas
Latest outage, problems and issue reports in Keller and nearby locations:
Tara Brantley (@tara_brantley) reported fromLantana, Texas
@FrontierCorp Very thankful to Tabby from Tech Support for fixing everything.
I HATE REFS (@cwhite624) reported fromHighland Village, Texas
@FrontierCorp My premium channels aren’t coming through( HBO, Showtime etc) I call and wait time is long. Choose option for call back. They call back let it ring twice and hang up 🤬🤬🤬
Beth Parker (@bethparker23) reported fromGrapevine, Texas
@ATT please tell me when you will be bringing WiFi service to Grapevine TX so I can get rid of the horrendous @FrontierCorp service.
Klint (@kavemank) reported fromWatauga, Texas
If anyone saw this I talked to them in DM and got the same response as on the phone, they can’t fix their own mistakes and refuse to actually help customers. Again do not use @FrontierCorp if you have a choice of anyone else!
Beth Parker (@bethparker23) reported fromGrapevine, Texas
@AskFrontier how long will service be down for. This is a weekly occurrence 🤬
TripHound🐾 (@TheTripHound) reported fromSouthlake, Texas
@FrontierCorp residents and business owners in Southlake, TX- switched to Frontier about 7 mos ago, pay $360 A MONTH for cable & internet, have had nothing but problems, can’t even watch the @dallascowboys game today! @DIRECTV we are coming back...
Justin Mueller (@J_Muell) reported fromGrapevine, Texas
@FrontierCorp is the worst company i have ever dealt with. This is the second time in a row thet have not shown up to a scheduled appt. @verizon should have never put there name on this terrible company. Customer service is just god awful
Susan Cox (@Susan_Cox) reported fromFlower Mound, Texas
@FrontierCorp is the Worst business in America! I have now filed a complaints with the FTC and BBB and Texas Attorney General of Texas! I have sent your company several thousand dollars and I got a letter for you saying you cannot guarantee that my Wi-Fi will work in my home
Klint (@kavemank) reported fromWatauga, Texas
I hate @FrontierCorp they may be the worst company of all time, if you have a choice of providers, pick anyone else! You do not have a friend on the digital frontier with them, they should be sued for false advertising with that claim they are that bad!
Christopher Mendyka (@Cmend3360) reported fromGrapevine, Texas
@CraigDeSaussure @FrontierCorp @FrontierCorp is the worst!
Klint (@kavemank) reported fromWatauga, Texas
Further proof @FrontierCorp could care less I called and told them I found another company and was going with them because they refuse to allow me to have my install date their response ok we have you canceled No effort at all to retain or fix issues don’t want $ so don’t give it
Beth Parker (@bethparker23) reported fromGrapevine, Texas
@news10nbc Check in Grapevine TX internet is down weekly. @FrontierCorp @AskFrontier
TripHound🐾 (@TheTripHound) reported fromSouthlake, Texas
Currently I have been on the phone with @FrontierCorp for 1 hr 57 min with no resolution
I HATE REFS (@cwhite624) reported fromHighland Village, Texas
@FrontierCorp There is literally not a weekend that goes by that I don’t have cable issues!! #trash
Mike Ringsdorf (@mringsdorf) reported fromHighland Village, Texas
Happy 2 report after 40 hours of waiting @FrontierCorp arrived. Next level service.
TripHound🐾 (@TheTripHound) reported fromSouthlake, Texas
@FrontierCorp Will do, the problem is if we call it takes well over an hour to get helped in any way
I HATE REFS (@cwhite624) reported fromHighland Village, Texas
@FrontierCorp worst company out there! Going on the better half of 2 months with less than 1/2 my channels. 2 weeks out on service call!!! Can’t get FS1 so won’t be able to watch #USMNT vs #ElTri
Erik Fries (@erikfries99) reported fromFlower Mound, Texas
@AskFrontier is there an outage in area code 75028
Beth Parker (@bethparker23) reported fromGrapevine, Texas
@AskFrontier @FrontierCorp nobody can tell me if you can connect to me. Your CS is horrible.
Beth Parker (@bethparker23) reported fromGrapevine, Texas
@FrontierCorp @AskFrontier your service sucks beyond any I’ve ever experienced
Frontier Issues Reports
Latest outage, problems and issue reports in social media:
Steele (@wfks) reported
@AskFrontier Frontier is down in 76244 and 76248
Jeannie (@Jeannie247247) reported
@AskFrontier @RAntonette @ConnConnection How do I get any live person to discuss my being billed for frontier which was never installed?
Linda Lewis (@LindaLew25) reported
@AskFrontier someone said earlier today it was for immediate dispatch.That would mean no one assigned.Can you say what the hardware issue is?I have a doctor coming in that needs the internet.If can’t be fixed by Saturday AM, we need to go elsewhere for service, so need to know by today.
Jason Carubia (@jasoncarubia) reported
@FrontierCorp As the Social Media Escalations team had referenced to me before, this issue is with “someone higher than” the social media organization. They were leaving it up to Executive Customer Relations. I am not going to await for a further response from a 7th Frontier representative.
Stacy Hoff (@authorStacyHoff) reported
@FrontierCorp your manager made an appointment to call me today at 10AM to fix YOUR billing mistake. No call, plus 45 minute cust service wait time! 😡🤯
JT (@jwinders) reported
@FrontierCorp How is the online checking service accurate when so many people in the same area are reporting their Frontier service is down? Clearly there is an outage and you don’t want to take responsibility for it, and would rather say it’s isolated incidents, which is clearly not the case.
Plex18🔞🌈 (@CrossHashakora) reported
@FrontierCorp Yall absolute crap.Our internet keeps going off every 5 mins and then when my parents call you yall schedule the appointment then cancel saying our internet is working fine.At this point yall are mentally bullying my family and me.
Linda Lewis (@LindaLew25) reported
@AskFrontier 6 days,still no internet. No one can give status other than in an outage We have company coming from out of state Saturday & need the internet for them to do work.We need answers. I need a live person to talk to that knows what’s going on.
Linda Lewis (@LindaLew25) reported
@AskFrontier I retired from this company. It doesn’t take 6 days to look into something and find out what the issue is.
🌺 Hannah 🌺 (@hannahglowsup) reported
@AskFrontier Is there an internet outage in Portage, WI? I'm currently not able to connect and router is showing a red 'globe'.